Product Manual
Product Warranty and Return Policy
Warranty & Return Policy
Warranty Period
BLUETTI warrants that the product will be free from defect in workmanship and material to the original consumer purchaser.
The warranty period starts on the date of purchase by the original consumer purchaser,
- For the product of portable power station, the warranty period varies from 24 months to 72 months.
- For the product of home backup system, the warranty period varies from 48 months to 60 months.
- For the product of solar panel and accessories as cable, charger etc, 12 months is provided for the warranty service.
No warranty for gifts product and Warranty period may vary by country subject to local laws and regulations.
Please click here for more details.
Warranty Statement
Any defects in material, workmanship of your product will be covered after you provide any valid proof of purchase and information including but not limited to:
- A purchased order number made through BLUETTI official stores.
- Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.
Note: The limited warranty is restricted to the country of purchase. The warranty will be invalid on the items once they are taken or shipped to other countries.
Exclusions of Warranty
1. Misused, abused, damaged by accident or damaged due to force majeure (e.g. lightning strikes, tornadoes, hurricanes, etc.);
2. Unauthorized modification, repair, dis-assembly or operation not in accordance with the official instructions or manuals;
3. Purchased from unauthorized resellers;
4. Use for special application other than normal consumer use;
5. Lost, stolen or full refunded product;
6. Any defect or damage caused by exposure to excessive heat, cold, liquids or other external causes;
7. Invalid proof of purchase;
8. Warranty period expired
9. The battery model on the warranty certificate does not match the actual item;
10. Unauthorized alteration on the warranty certificate;
11. Product wear and tear through the usage of time.
Return and Refund
Order Cancellation can be requested by customer within 48 hours after placing an order by email or phone with the BLUETTI official store. If the product has been shipped, an intercept fee will be charged.
- 30 days money-back guarantee will be automatically credited to your order.
- For more details, please click here.
Claim Process
- Please contact us via Email: service@bluettipower.com , Monday through Sunday, for any assistance with the product.
- For any warranty claims, service performed by BLUETTI or local authorized service partner, subject to the options below:
- Repaired by BLUETTI service center, or
- Swap for a replacement product with equivalent specifications according to model and service life
- In case of replacement, a refurbished model of equal value may be provided and the delivery of the replacement will be arranged within 7 business days (subject to changes caused by force majeure) after confirming the defective item has been received at BLUETTI warehouse.
- A swap product assumes the remaining warranty of the original product or thirty (30) days from the date of replacement, whichever is greater.
- For any out of warranty claims, please priorly contact BLUETTI service for more details.
Warranty Extension
- The warranty extension is now only applicable for the model of AC200MAX, AC200P or B230 purchased from BLUETTI official website with protection against damage without service fee.
- Any purchases of the four models from other platforms are required to submit the application for extended warranty by the link below:https://www.bluettipower.com/pages/warranty-extend
Disclaimer of Implied Warranties
This limited warranty is in lieu of all other expressed or implied warranties, including any warranty of fitness for a particular purpose or use and any implied warranty of merchantability otherwise applicable to BLUETTI portable solar generators. BLUETTI and its affiliated companies shall not be liable for any special, incidental or consequential damages, including lost profits. There are no warranties extended other than as provided herein.
This limited warranty may be modified only by BLUETTI. Any implied warranties allowed by law shall be limited in duration to the terms of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights. You also have other rights from state to state. BLUETTI’s only liability shall be the repair or replacement as stated above.
Product FAQs
Bluetti AC60P Product FAQs
1. What does the IP65 rating mean?
The IP or Ingress Protection Rating measures how resistant a device is to solids and water. The first digit of the rating indicates the level of protection of the enclosed device against the intrusion of foreign objects, such as dust, tools, or fingers. The second digit represents the protection level against moisture intrusion. And the IP65 rating means that the AC60 is protected from total dust ingress and low-pressure water jets from any direction.
2. What's the difference between Silent, Standard and Turbo Charging modes?
These are the AC charging modes of the AC60. Each mode has a different input power and charging time, as shown in the table below. While the Silent charging mode is the quietest, with a noise level of no more than 45dB.
| Charging Mode |
Input Power |
Charging Time |
| Silent |
160W |
3-3.5 hrs |
| Standard |
255W |
2.1-2.6 hrs |
| Turbo |
600W |
1.2-1.7 hrs |
3. Why is the charging power often too low?
AC60P has a built-in intelligent BMS that automatically adjusts the charging power in response to the battery temperature and SoC, thus protecting the battery and extending its service life.
4. Can it charge and discharge at the same time?
Yes
5. How do I know whether my devices will work well with this product?
Please evaluate the total constant load of your devices. If it doesn't exceed the Max. output power of AC60P (600W), you can use this power station to run your devices.
Note: Some devices with built-in motor/compressor may start at 2-4 times the rated power, which can easily overload the AC60P.
6. How fast can I charge the AC60P?
The AC60 supports a maximum input of 600W. Plug it into a wall outlet, turn on the Turbo Charging mode on the BLUETTI App, and you can charge it up in 1.2-1.7 hours.
7. What kind of solar panels should I choose for AC60P?
Please refer to the following requirements:
1. Total open circuit voltage: 12-28V
2. Max. input power: 200W
3. Equipped with MC4 connectors.
Highly Recommended:
1× BLUETTI PV120: ≈ 3.9-4.3 hrs*.
1× BLUETTI PV200: ≈ 2.5-3 hrs*.
* For reference ONLY.
8. Can I use or charge AC60P in sub-zero temperatures?
You can use the AC60 to power your devices in cold weather, but please avoid recharging it below freezing.
The operating temperature ranges for AC60 are:
Charging: 0℃-40℃/32℉-104℉
Discharging: -20℃-40℃/-4℉-104℉
Get it between - 
