Here at OffGrid Living Solutions, we want to offer you the best prices online.
If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.
For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.
At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.
If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.
Refer to our Refunds & Return Policy for more details.
Shipping & Delivery
Order Processing
Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.
Please allow 1-3 days for processing your order.
Shipping
We ship to the lower 48 continental United States only at this time.
Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.
We will send tracking information by email the same day the shipping tracking number is created/available.
Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.
Delivery time
Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.
Anker SOLIX Home Backup Kit (50A Transfer Switch+ Cable)
Description
Pro/Tran® 2 50-Amp 10-Circuit 120/240V Manual Transfer Switch
The next generation of Loadside™ manual transfer switches, designed to work flawlessly with Anker SOLIX F3800.
(10) Total Circuits (1" Interchangeable Style)
(6) 15A 1-pole
(1) 20A 2-pole
(1) 30A 2-pole
NEW Color-Coded Built-In Wattage Meter
Helps you balance and manage the load on the Anker SOLIX F3800.
Hinged, Non-Metallic Cover
Protects toggle switches/breakers and provides a finished appearance.
Powder-Coated Steel Cabinet for Indoor Installation
Includes an 18" flexible conduit with all factory wires clearly marked/colored.
(6) Combination 1/2" & 3/4" Knockouts
Designed for easier installation.
Easily Re-configured in the Field for Multiple 2-Pole Circuits
Safety & Certifications
Certified for use by Underwriter Laboratories to UL Standard 1008.
Meets all requirements of Article 702 of the NEC ANSI/NFPA 70.
Covers Up to 10 Essential Circuits for Backup (120V & 240V)
Scalable up to 12kW and 53.8kWh for extended blackouts.
Product Specifications
Anker SOLIX Home Backup Kit (50A Transfer Switch+ Cable) Product Specifications
Tech Specs
Details
50-Amp 10-Circuit Home Backup Kit for Anker SOLIX F3800
Voltage:
120/240V
Frequency:
60 Hertz
Rated Watts:
12,500 Watts
Rated Amps:
50 Amps
Enclosure:
NEMA 1R
Conduit Length:
18 inches
Number of Circuit Breakers:
10
Max Amp. Input:
50 Amps
Maximum Wattage:
12,500 Watts
UL Listed:
Yes
Weight:
20 Pounds
Place of Production:
United States
Product Dimensions:
11.25 × 11.75 × 4.5 inches
UPC:
815181012212
Battery Info
Option 1
Option 2
Option 3
Capacity
3,840Wh
3,840Wh
3,840Wh
Type
LFP
LFP
LFP
Cycles
3,000 (At least 80% battery capacity)
3,000 (At least 80% battery capacity)
3,000 (At least 80% battery capacity)
Max Expansion Batteries
6
6 or 12
6 or 12
Max Capacity with Expansion Batteries
26,880Wh
26,880Wh
53,760Wh
Product Manual
Anker SOLIX Home Backup Kit (50A Transfer Switch+ Cable) Product Manual
Installation Guide
Product Warranty & Return
Anker Product Warranty & Return
All Anker portable power stations purchased on AnkerDirect and Anker authorized resellers come with a limited warranty (“warranty”) as set out below. By using an Anker portable power station, you are agreeing to be bound by the terms of the Anker limited warranty.
We provide a limited warranty for purchases made on AnkerDirect and Anker authorized resellers. The warranty period starts from the date of purchase.
Anker's limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
1. Warranty Timeline for Portable Power Station
Item
Warranty Period (Months)
Note
Anker 531 Portable Power Station (PowerHouse 434Wh)-A1701
Anker 521 Portable Power Station (PowerHouse 213Wh)-A1702
Anker 511 Portable Power Station (PowerHouse 97Wh)-A1710
Anker 523 Portable Power Station (PowerHouse 288Wh)-A1731
Anker 533 Portable Power Station (PowerHouse 389Wh)-A1730
Anker 534 Portable Power Station (PowerHouse 389Wh)-A1732
Anker 545 Portable Power Station (PowerHouse 778Wh)-A1750
Anker 513 Solar Panel (21W)-A2421
Anker 515 Solar Panel (24W)-A2424
Anker 515 Solar Panel (24W Flexible)-A2425
18
The warranty time differs from different battery cells. Specifically, the 5-year warranty is for models built with LifePO4 batteries, and the 1.5-year warranty is for models built with MCN (Nickel Manganese Cobalt) batteries.
Anker 625 Solar Panel (100W)-A2431 Anker 531 Solar Panel(200W)-A2432
24
Anker 521 Portable Power Station (PowerHouse 256Wh)-A1720 Anker 535 Portable Power Station (PowerHouse 512Wh)-A1751 Anker 555 Portable Power Station (PowerHouse 1024Wh)-A1760 Anker 757 Portable Power Station (PowerHouse 1229Wh)-A1770 Anker 767 Portable Power Station (PowerHouse 2048Wh)-A1780
60
2. Exclusions and Limitations
Not covered under warranty:
- Products that are damaged or modified. - Product operated with a damaged cord, plug, or output cable. - Products that are disassembled. - Products cleaned with harmful chemicals or detergents. - Non-quality related issues (after 30 days of purchase). - Products purchased from unauthorized resellers. - Products without sufficient proof of purchase. - Products that have been refunded. - Products with an expired warranty. - Lost, stolen products. - Damage from outside sources. - Damage from misuse of products (including, but not limited to falls, use of the product in excess of its output rating, exposure of the product to rain or snow, extremely low air pressure, extreme temperatures, water, operating devices improperly). - Purchases from illegitimate resources.
3. 30-Day Money-Back Guarantee for Any Reason
For more information, please refer to:https://us.anker.com/policies/refund-policy If you encounter a problem with your device and wish to return it, please pick up the package first.
Process: Step 1 - Claim your warranty onhttps://us.anker.com/pages/exchange, or contact Anker customer service team at support@anker.com or +1 (800) 988 7973(US). - Attach a short video to show us the issue and a detailed issue description. *Our support team will get in touch with you within 24 hours, excluding weekends and holidays.
Step 2 - Once your portable power station is confirmed to be defective after troubleshooting, a prepaid label will be provided. Our support team will provide further instructions on how to properly package the product and return it safely. *Please note that we can only provide prepaid return shipping labels for return packages in the US and UK. For returns in other countries and regions, we'll cover the return shipping fee. Please contact our customer service team atsupport@anker.comfor more details.
Step 3 - Our support team will send a replacement once the defective item is received at our warehouse. The replacement will take 3-5 business days to be delivered. - The defective item will be replaced with a factory refurbished model of equivalent value or a new item if a factory refurbished model of equivalent value is not available. If a replacement is not available or if you prefer, Anker will offer a partial refund based on the usage time of the defective item. *All replacement items will follow the same warranty timeframe as the original defective item or 3 months after being replaced, whichever is longer.
Reminder - Remember to pick up the package first. - Due to shipping regulations, please make sure that the remaining power of the portable power station is lower than 30% before returning.
This page is attached to the Anker warranty page, and Anker reserves the right of final interpretation for the content.
Product FAQs
Anker SOLIX Home Backup Kit (50A Transfer Switch+ Cable) Product FAQs
Q1: What should I do when using a solar charger to charge Anker SOLIX F3800?
The solar input supports an 11-60V solar charger with an XT-60 connector. If using an 11-32V solar charger, the current supports 10A max. For a 32-60V solar charger, the current supports 25A max.
Q2: Why is the power station not working after it hasn't been used for a long time?
Storing the power station at a low capacity for an extended period can lead to lithium batteries self-consuming power. This results in a quick discharge, poor conductivity, reduced battery lifespan, and diminished performance.
Q3: How should I store and maintain the power station?
Turn off all outputs.
Store it in a cool and dry place.
Check the battery capacity weekly. If it’s below 30%, fully charge it.
Charge the power station to 100% every 3 months.
Q4: In UPS mode, do the 240V ports work?
In UPS mode, only the three 120V ports labeled "UPS" are operational; the 240V ports do not function.
Q5: How do I charge my electric vehicle?
Double-press the 240V power switch to activate EV mode charging, then you can recharge your EV.
Q6: What should I do when using Anker SOLIX F3800 to power a transfer switch?
Check and ensure the neutral (N) and ground (PE) wires of the inlet box or transfer switch are properly connected. Connect Anker SOLIX F3800 to the transfer switch via the L14-30/14-50 port, then turn on the AC. Missing neutral (N) and ground wires may cause damage to appliances on the circuit.
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