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Dimplex Multi-Fire XHD 28" Plug-in Electric Firebox

by Dimplex
SKU XHD28L
Original price $1,029.99 - Original price $1,029.99
Original price
$1,029.99
$1,029.99 - $1,029.99
Current price $1,029.99
Availability:
Low stock
Availability:
Low stock

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Size/Media: 28" Firebox Log Media
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Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

Dimplex Multi-Fire XHD 28" Plug-in Electric Firebox

Description

With a thin, black glass surround revealing flames that are vivid day or night, the Multi-Fire XHD invites you to get cozy by the fire. Customize the flames and create the perfect atmosphere by adjusting the LED lighting with the remote control or built-in touch controls. With safe and powerful heater warming up to 1,000 sq. ft., the Multi-Fire XHD is the ideal way to add comfort and ambiance to any room.

  • High-contrast flames feature improved brightness and character for a dazzling, lifelike effect
  • Light plays through different size pieces and sparkle in a spectrum of colors
  • Settings and temperature display are hidden when not in use
  • Select red or blue highlights to customize the flame
 Features
  • Multi-Fire XHD™ Flame Effect High-contrast flames feature improved brightness and character for a dazzling, lifelike effect.
  • Acrylic Ice Media Bed Light plays through different size pieces and sparkle in a spectrum of colors.
  • Customizable Flame Adjust the flame speed and brightness to create the perfect atmosphere to suit your mood or room.
  • Capacitive Touch Controls Settings and temperature display are hidden when not in use.
  • Media Accent Colors Choose from a variety of brilliant color themes or cycle through a range of colors using the custom mode, freezing on the hue of your choice.
  • Built-in Timer Can be set to automatically turn the unit off after a maximum of 8 hours.
  • LED Lighting Flame and lights use brilliant, low-energy LED’s that require zero maintenance.
  • Powerful Heating Powerful fan-forced heater provides on-demand heat for up to 1,000 sq. ft. Disable option is ideal where heat is not wanted or needed.
  • Multi-function Remote Control the fireplace features from the comfort of your chair.
  • All-season Flames Enjoy the unique charm of a fireplace 365 days a year using the flames without the heat.
  • Economical Economical to operate costing only pennies per hour.*
  • Low Carbon Footprint The most sustainable fireplace option; no emissions and 100% efficient.
  • Cool-touch Glass Glass remains cool making it safe for children and pets.
  • Just Plug It In Simply plug into any standard household outlet for instant ambiance.

Product Specifications

Dimplex Multi-Fire XHD 28" Plug-in Electric Firebox Product Specifications

Specification Details
Product Finish Black
Wattage 1465 W
Voltage 120V AC
BTU 5000
Product Height (in) 23.51
Product Width (in) 27.37
Product Depth/Length (cm) 20.02
Product Width (cm) 69.52
Product Height (cm) 59.72
Product Weight (kg) 16.55
Timer 1
Remote Control Yes
Built-in Thermostat Yes
Automatic Shut-Off Yes
Power Source Electric
Warranty 2 yr limited
Product Dimensions H 23 1⁄2 in x W 27 3⁄8 in x D 7 1⁄2 in (H 59.7 cm x W 69.5 cm x D 18.9 cm)

Product Manual

Dimplex Multi-Fire XHD Plug-in Series Service Manual

Dimplex Multi-Fire XHD Plug-in Series Sell Sheet

Dimplex Multi-Fire XHD Plug-in Series Owners Manual

Product Warranty

Dimplex Product Warranty

Your purchase is covered by the Manufacturer’s Limited Warranty. View full Manufacturer Limited Warranty below.

Dimplex Warranty

Return Shipping

The consumer is responsible for all “Product Return Shipping” carrier fees, except if the unit is defective, damaged upon receipt or if the wrong product is shipped. We will cover the return shipping costs directly seven (7) days after delivery if the product was delivered damaged, seven (7) days after delivery if the wrong product was shipped from Glen Dimplex Americas or thirty (30) days after delivery for concealed damage or defective.

The consumer will be responsible for all “Product Return Shipping” carrier fees relating to buyer’s remorse or if the consumer ordered the incorrect model and require a replacement. A 25% restocking fee will apply.

Product FAQs

Dimplex Product FAQs

How do I know what part I need for my Dimplex unit?

Troubleshooting Guides and Replacement Parts lists are located in the Parts and Service Manual which is included in the original packaging along with the product. If this is lost or misplaced, these manuals can be found by entering the model number found on the unit in the search field in the Product Downloads section. If you have any questions, you can email our customer service team. Please include your model number and serial number so we can assist you quickly and efficiently.

How do I tell if my existing unit is a Dimplex unit?

Most Dimplex fireplaces say Dimplex on them somewhere. Other brand names we have sold under were Electrolog, Symphony, and Optiflame. If you need some assistance you may Contact Us.

Please have your model number and serial number available so we can assist you efficiently.

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