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Dimplex Revillusion® 20" Plug-In Log Set

by Dimplex
SKU RLG20
Original price $369.99 - Original price $369.99
Original price
$369.99
$369.99 - $369.99
Current price $369.99
Availability:
Low stock

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Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

Dimplex Revillusion® 20" Plug-In Log Set

Description

This 20" electric fireplace log set simply plugs in! Now you can turn that unused masonry fireplace into a perfectly cozy spot again! You can even transform a cabinet or media center into a brand new focal point.
Features
  • Revillusion Flame Technology 
  • Log set only
  • For Optimyst Pro 500 Electric Fireplace Cassette order 1 Log Set
  • For (CDFI1000) Optimyst Pro 1000 Electric Fireplace Cassette - order 2 Log Sets
  • For (CDFI1500) Optimyst Pro 1500 Electric Fireplace Cassette - order 3 Log Sets

Note: Price shown are for one log set only.

Product Specifications

Dimplex Revillusion® 20" Plug-In Log Set Product Specifications

Specification Details
Wattage 1500
Voltage 120
Warranty 1 yr limited
Model # RLG20
Heat/ Sq ft (Primary Heat Source) 187
Battery Size in Remote Control CR2032
Cut Out Wall Dimensions - Depth/Length (in) 14
Heat Vent Location Front
Product Height (in) 18.97
Product Depth/Length (in) 12.47
Product Height (cm) 48.18
Product Weight (kg) 8.07
Product Width (in) 23.74
Product Width (cm) 60.3
Built-in Thermostat No
Element Type Ceramic
Front Dimensions - Height (in) 18.97
Automatic Shut-Off Yes
Battery Technology in Remote Control Lithium Ion
Electric Connection Plug In
Safety Agency Certification File E86948
Size 20"

Product Manual

Dimplex Revillusion Owner's Manual

Dimplex Catalog

Product Warranty

Dimplex Product Warranty

Your purchase is covered by the Manufacturer’s Limited Warranty. View full Manufacturer Limited Warranty below.

Dimplex Warranty

Return Shipping

The consumer is responsible for all “Product Return Shipping” carrier fees, except if the unit is defective, damaged upon receipt or if the wrong product is shipped. We will cover the return shipping costs directly seven (7) days after delivery if the product was delivered damaged, seven (7) days after delivery if the wrong product was shipped from Glen Dimplex Americas or thirty (30) days after delivery for concealed damage or defective.

The consumer will be responsible for all “Product Return Shipping” carrier fees relating to buyer’s remorse or if the consumer ordered the incorrect model and require a replacement. A 25% restocking fee will apply.

Product FAQs

Dimplex Product FAQs

How do I know what part I need for my Dimplex unit?

Troubleshooting Guides and Replacement Parts lists are located in the Parts and Service Manual which is included in the original packaging along with the product. If this is lost or misplaced, these manuals can be found by entering the model number found on the unit in the search field in the Product Downloads section. If you have any questions, you can email our customer service team. Please include your model number and serial number so we can assist you quickly and efficiently.

How do I tell if my existing unit is a Dimplex unit?

Most Dimplex fireplaces say Dimplex on them somewhere. Other brand names we have sold under were Electrolog, Symphony, and Optiflame. If you need some assistance you may Contact Us.

Please have your model number and serial number available so we can assist you efficiently.

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