Product Manual
Product Warranty and Return Policy
Warranty & Return Policy
Warranty Period
BLUETTI warrants that the product will be free from defect in workmanship and material to the original consumer purchaser.
The warranty period starts on the date of purchase by the original consumer purchaser,
- For the product of portable power station, the warranty period varies from 24 months to 72 months.
- For the product of home backup system, the warranty period varies from 48 months to 60 months.
- For the product of solar panel and accessories as cable, charger etc, 12 months is provided for the warranty service.
No warranty for gifts product and Warranty period may vary by country subject to local laws and regulations.
Please click here for more details.
Warranty Statement
Any defects in material, workmanship of your product will be covered after you provide any valid proof of purchase and information including but not limited to:
- A purchased order number made through BLUETTI official stores.
- Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.
Note: The limited warranty is restricted to the country of purchase. The warranty will be invalid on the items once they are taken or shipped to other countries.
Exclusions of Warranty
1. Misused, abused, damaged by accident or damaged due to force majeure (e.g. lightning strikes, tornadoes, hurricanes, etc.);
2. Unauthorized modification, repair, dis-assembly or operation not in accordance with the official instructions or manuals;
3. Purchased from unauthorized resellers;
4. Use for special application other than normal consumer use;
5. Lost, stolen or full refunded product;
6. Any defect or damage caused by exposure to excessive heat, cold, liquids or other external causes;
7. Invalid proof of purchase;
8. Warranty period expired
9. The battery model on the warranty certificate does not match the actual item;
10. Unauthorized alteration on the warranty certificate;
11. Product wear and tear through the usage of time.
Return and Refund
Order Cancellation can be requested by customer within 48 hours after placing an order by email or phone with the BLUETTI official store. If the product has been shipped, an intercept fee will be charged.
- 30 days money-back guarantee will be automatically credited to your order.
- For more details, please click here.
Claim Process
- Please contact us via Email: service@bluettipower.com , Monday through Sunday, for any assistance with the product.
- For any warranty claims, service performed by BLUETTI or local authorized service partner, subject to the options below:
- Repaired by BLUETTI service center, or
- Swap for a replacement product with equivalent specifications according to model and service life
- In case of replacement, a refurbished model of equal value may be provided and the delivery of the replacement will be arranged within 7 business days (subject to changes caused by force majeure) after confirming the defective item has been received at BLUETTI warehouse.
- A swap product assumes the remaining warranty of the original product or thirty (30) days from the date of replacement, whichever is greater.
- For any out of warranty claims, please priorly contact BLUETTI service for more details.
Warranty Extension
- The warranty extension is now only applicable for the model of AC200MAX, AC200P or B230 purchased from BLUETTI official website with protection against damage without service fee.
- Any purchases of the four models from other platforms are required to submit the application for extended warranty by the link below:https://www.bluettipower.com/pages/warranty-extend
Disclaimer of Implied Warranties
This limited warranty is in lieu of all other expressed or implied warranties, including any warranty of fitness for a particular purpose or use and any implied warranty of merchantability otherwise applicable to BLUETTI portable solar generators. BLUETTI and its affiliated companies shall not be liable for any special, incidental or consequential damages, including lost profits. There are no warranties extended other than as provided herein.
This limited warranty may be modified only by BLUETTI. Any implied warranties allowed by law shall be limited in duration to the terms of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights. You also have other rights from state to state. BLUETTI’s only liability shall be the repair or replacement as stated above.
Product FAQs
Bluetti AC70P Product FAQs
1) What battery chemistry is used with AC70P?
AC70P uses Lithium-ion Phosphate batteries (LiFePO₄) for safety and durability, ensuring over 3,000 charge cycles while retaining 80% capacity.
2) What is Power Lifting Mode?
Power Lifting Mode allows AC70P to run high-power heating devices up to 2,000W, such as space heaters, hair dryers, electric kettles, electric blankets, etc. Do NOT use these units to run an air conditioner or washing machine as the built-in motors / compressors may have a surge power of 2-4 times the rated power, which may exceed the output of AC70P.
3) Can I charge and discharge AC70P at the same time?
Yes.
4) How do I know if AC70P can power my loads?
Calculate the total wattage of your devices and ensure it doesn't exceed the rated power of AC70P, which is 1,000W. The Power Lifting Mode only works for resistive loads of up to 2,000W.
5) How quickly can I charge the AC70P?
AC70P supports up to 950W AC input. Plug it into a wall outlet and enable the Turbo Charging mode on the BLUETTI App, and you can fill it up in only 1.5 hours.
6) What's the difference between Silent, Standard, and Turbo Charging Modes
These are the 3 AC charging modes, each with a different input power and charging speed.
It generates only 45dB of sound in the silent charging mode, while Turbo Charging mode provides a higher charging speed.
7) Does AC70P support Bluetti App Control?
Yes, via Bluetooth.
8) What solar panel should I choose?
Please refer to the following requirements:
Top Authorized Dealer
Get it between - 
Chat Now
415-481-4075
