BLUETTI AC500 Expandable Power Station (Needs B300 or B300S to work)

DESCRIPTION

• 5,000W Rated Power (10,000W Surge)
• Expandable Capacity From 3,072Wh to 18,432Wh
• LiFePO4 Battery With 3,500+ Life Cycles to 80%
• Smart APP Control (WiFi & Bluetooth Connection)
• 240V/10KW Split Phase System With 2* AC500 & 2* B300S (Max. 36.8KWh)
• 6 Ways to Recharge (AC/Solar/Car/Generator/Lead-acid Battery/Dual Charing (AC/AC+Solar)
• 16 Versatile Outlets for 99% Devices
• 24/7 UPS Home Backup

Modular Solar Power System for All Needs

5000W Pure Sine Wave Inverter

This inverter delivers quality pure sine wave output and takes up to 10kW surge, ensuring anything you plug in will be running to its full functionality and capacity.

Charge in Any Way You Like

​No matter where you are, you can charge your AC500 system at any time. With the wall outlet and solar panels plugged in, the AC500 system supports up to 8,000W* impressive input rate. Get the system recharged before you pack up for the camping, and your power will be ready when you are.At least 2*B300S packs required.

Power Option for Personalization

AC500 is 100% modular and can accept up to 6×B300S (3,072Wh each) expansion battery packs, adding up to an overall capacity of 18,432Wh – Power your whole family's basic needs for DAYS either in daily use or power outages!

Take Care of Your Heavy-duty Equipment

Connecting two AC500 units allows you to can run 240V appliances with ease. Plus, with 12*B300S batteries, you’ll get an impressive capacity of 36,864Wh to reduce grid dependence and pay less for electricity.

Product Specifications

BLUETTI AC500 Expandable Power Station (Needs B300 or B300S to work) Product Specifications

Product Manual

BLUETTI AC500 Product Manual

Product Warranty and Return Policy

Warranty & Return Policy

This warranty gives you specific legal rights, and you may have other rights that vary from state to state (or by country or province). Other than as permitted by law, BLUETTI does not exclude, limit or suspend other rights you may have, including those that may arise from the nonconformity of a sales contract. For a full understanding of your rights you should consult the laws of your country, province or state.

Warranty Period
BLUETTI warrants that the product will be free from defect in workmanship and material to the original consumer purchaser.
The warranty period starts on the date of purchase by the original consumer purchaser,

• For the product of portable power station, the warranty period varies from 24 months to 72 months.
• For the product of home backup system, the warranty period varies from 48 months to 60 months.
• For the product of solar panel and accessories as cable, charger etc, 12 months is provided for the warranty service.

Replacement / Maintenance

Exclusions

BLUETTI’s warranty does not apply to:

• Misused/abused/damaged by accident/damaged due to acts of nature. (For example lightning strikes, tornadoes, hurricane and such).
• Unauthorized modification/repair/dis-assembly or operation not in accordance with the official instructions or manuals
• Non-quality related issues
• Items purchased from unauthorized resellers
• Used for special application other than normal consumer use
• Lost /stolen/free/refunded product
• Any defects or damages caused by exposure to excessive heat, cold, liquids or other external causes
• Not able to provide valid proof of purchase

How to claim warranty?
Feel free to contact our customer service team at service@bluettipower.com

Return & Refund Policy

If you purchased a BLUETTI product from the BLUETTI official store, you may request a return or refund.

If you purchased a BLUETTI product from other suppliers and resellers of BLUETTI, you may not request return or refund from us as our suppliers and resellers may have their own policies regarding refund and return. Please contact them for further information.

Return and refund policies may also vary according to local laws and regulations.

Order Cancellation

Customers can request a full refund within 72 hours after placing an order by email or phone with the BLUETTI official store. However, if the product has already been shipped, a $25 intercept fee will be charged.

Non-Receipt of Products / Damaged Products Received

1. If you believe your product was not delivered or lost, you must notify immediately notify us.

2. If you believe the product you received was damaged, or if you receive an incorrect/incomplete product, you must immediately contact us with proof of videos and/or pictures.

30-day No Reason to Return

1. 30-Day Refund Policy

Within 30 days of your purchase, if you are unsatisfied with your purchase (including but not limited to “don’t want”, ”don’t meet your needs”, or “don’t like” ), you may return the purchased items complete, unused, and in their original packing. 

However, you will be responsible to pay for the return shipping costs. Please contact our customer service to verify the shipping costs for each item and to get a Return Merchandise Authorization (RMA) Number.

Once your item is received and inspected, we will deduct the shipping cost of return from your refund.

* For further instructions, please contact us at service@bluettipower.com.

2. Refused Delivery

Please note that return cost will be deducted from any refund if you reject the shipments.

NOTE: For products that have been used, we reserve the right to refuse the return.

Refund will be processed within 14 business days after the product is returned to BLUETTI warehouse.

3. No Reason to Return After 30 Days

If 30 days have passed since your purchase, we cannot offer a refund or exchange.

Exclusions

BLUETTI warranty policy does not apply to:

• Misused/abused/damaged by accident/damaged due to force majeure (e.g. lightning strikes, tornadoes, hurricanes, etc.)
• Unauthorized modification/repair/dis-assembly or operation not in accordance with the official instructions or manuals
• Items purchased from unauthorized resellers
• Used for special application other than normal consumer use
• Lost/stolen/free/refunded product
• Any defect or damage caused by exposure to excessive heat, cold, liquids or other external causes

IMPORTANT NOTE：

• If the following conditions are not met, BLUETTI reserves the right not issue

a. Products returned don’t include allofthe original packaging and accessories.
b. Products returned sustain damages caused by misuse or improper packagingduring the return process.
c. Returns without prior authorization and an RMA number.

• Before returning the product, please send a picture of the packaged product to our customer service.
• Refund will be processed within 14 business days after the product is returned to BLUETTI warehouse.

Product FAQs

Q1. What is the output power of AC500?

A1. 

4,500W Max. with 1*B300S
5,000W Max. with 2*B300S or more
3,000W Max. with 1*B300
5,000W Max. with 2*B300 or more.

Q2. How many B300 packs can be connected to AC500?

A2. 4

Q3. How many B300S packs can be connected to AC500?

A3. 6

Q4. Can B300S and B300 be mixed?

A4. Yes. 4 packs in total.

Q5. Can I use AC500 alone?

A5. No, it's 100% modular and needs to team with B300S/B300 to get its job done.