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Dimplex Optimyst® Pro 500 20" Built-In Electric Cassette

Dimplex Logo
Top Authorized Dealer
Manufacturer Warranty Included
SKU CDFI500-PRO
Original price $2,129.99 - Original price $2,129.99
Original price
$2,129.99
$2,129.99 - $2,129.99
Current price $2,129.99
Availability:
in stock, ready to be shipped

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Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

Dimplex Optimyst® Pro 500 20" Built-In Electric Cassette

Description

Picture the perfect fireplace: any length, any location, and any number of sides. Forget about venting, gas lines and hot glass, because they are a thing of the past. Now imagine flames made of water that you can reach out and touch. The revolutionary Opti-Myst by Dimplex reinvents the electric fireplace and makes it easier than ever to add a dramatic fire feature to any space. See-through, three-sided, open concept, the possibilities are endless, so go ahead, play with fire. Opti-Myst’s revolutionary technology uses water vapor to reflect light particles. This creates the breathtaking flame and smoke effect.

This stunning unit uses the same patented Opt-Myst technology that utilizes water vapor and a unique combination of lighting effects to create the realistic illusion of a real wood burning and smoking fire. Customize the flame appearance with adjustable heights and widths using the included spacers. For even more realism, this Opti-Myst cassette features adjustable volume crackling fire sound effects that brings the entire fire illusion full circle. Easily build the unit into a wall or a custom mantel and direct-wire the unit to a 120V circuit. A new feature with this unit is that multiple sets can be connected to create the appearance of an even larger fireplace, making the applications of this unit virtually limitless. Additionally, the CDFI500P has an optional plumbing kit which would allow you to directly connect the unit or units to a singular water supply, eliminating the need to refill the water reservoir.

Features
  • Revolutionary ultrasonic technology produces a fine mist to create the illusion of flames and smoke - most authentic fireplace experience
  • Multiple 20" or 40" cassettes can be combined in tandem to achieve the desired length for dramatic linear installations
  • Includes spacers and slots for customizable flame width and pattern
  • Control the desired volume of flame to your liking
  • Included water tank fills up with tap water and enjoy up to 8 hours of continuous flames
  • Enjoy a more complete sensory experience with the sound of a natural wood fire crackling
  • Direct wire installation
  • Heat Output is optional - not included
  • Includes flat plate that supports custom media
  • Control the flames and crackling sound effects with included remote
  • Fueled by water - costs only pennies per hour
  • Optional inner glow logs also available
  • Optional plumbed water supply kit provides continuous operation without refilling water tanks

Product Specifications

Dimplex Optimyst® Pro 500 20" Built-In Electric Cassette Product Specifications

PRODUCT SPECS
Brand Dimplex
Finish/Color Black
Media Bed

N/A
Installation Built-In
Weight


35 lbs
Heat Location Heat Optional Add-On
Warranty 2 Year
Remote Control On / Off

ELECTRICAL SPECS
Volts 120V
Amps  / 3.83

Watts

460
Wiring Hard Wire
Bulb Type LED
BTUs

Heating Area N/A
Certification

IMENSIONS:

Fireplace Dimensions: 20" W x 9" H x 12" D

 

Product Manual

Dimplex Installation Manual

Dimplex Owners Manual

Dimplex Sell Sheet Accessory

Product Warranty

Dimplex Product Warranty

Your purchase is covered by the Manufacturer’s Limited Warranty. View full Manufacturer Limited Warranty below.

Dimplex Warranty

Return Shipping

The consumer is responsible for all “Product Return Shipping” carrier fees, except if the unit is defective, damaged upon receipt or if the wrong product is shipped. We will cover the return shipping costs directly seven (7) days after delivery if the product was delivered damaged, seven (7) days after delivery if the wrong product was shipped from Glen Dimplex Americas or thirty (30) days after delivery for concealed damage or defective.

The consumer will be responsible for all “Product Return Shipping” carrier fees relating to buyer’s remorse or if the consumer ordered the incorrect model and require a replacement. A 25% restocking fee will apply.

Product FAQs

Dimplex Product FAQs

How do I know what part I need for my Dimplex unit?

Troubleshooting Guides and Replacement Parts lists are located in the Parts and Service Manual which is included in the original packaging along with the product. If this is lost or misplaced, these manuals can be found by entering the model number found on the unit in the search field in the Product Downloads section. If you have any questions, you can email our customer service team. Please include your model number and serial number so we can assist you quickly and efficiently.

How do I tell if my existing unit is a Dimplex unit?

Most Dimplex fireplaces say Dimplex on them somewhere. Other brand names we have sold under were Electrolog, Symphony, and Optiflame. If you need some assistance you may Contact Us.

Please have your model number and serial number available so we can assist you efficiently.

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