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Napoleon Phantom Prestige® 500 RSIB Gas Grill

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Manufacturer Warranty Included
SKU P500RSIBPK3PHM
Original price $1,999.00 - Original price $1,999.00
Original price
$1,999.00
$1,999.00 - $1,999.00
Current price $1,999.00
Availability:
Low stock

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Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

Napoleon Phantom Prestige® 500 RSIB Gas Grill

Description

*This product does not qualify for free shipping. A flat rate shipping charge of $250 will be applied at checkout.

Deep, dark, matte black, the Phantom Prestige® 500 Propane Gas Grill with Infrared Side and Rear Burners is the total grilling package. From the top of the lid to the locking casters, this gas barbecue is completely silky matte black. Edgy and attractive, the Phantom has the full capabilities of an outdoor kitchen. Upgraded iconic WAVE™ cast stainless steel cooking grids and a multifunctional grilling rack - ideal for entertaining and incredible appetizers - round out the already incredible features of a Prestige® 500 Gas Grill. Four main burners, a rear burner, and infrared sear station, this grill cooks meals using a plethora of unique grilling styles. Stainless steel sear plates provide extra surface area for drippings to vaporize, keeping this luxurious grill clean, avoiding flare-ups. The matte black knobs are backlit with the SafetyGlow feature filling the night with blue light that turns red when the burners are on. The Phantom Prestige® 500 Gas Grill is more than just a look. It's a lifestyle.

Key Features

  • This luxury matte black Gas Barbecue has 4 main burners, an infrared rear and side burner with a total 80,000 BTU's, and 900 square inches of total grilling area
  • Silky matte black finish on all surfaces including handles, badging, and side shelves
  • Upgraded multifunctional grilling rack is ideal for entertainers and makes grilled appetizers easy
  • Cast stainless steel cooking grids are virtually maintenance free and the unique wave shape provides even heating, prevents food from falling through, and produces exceptional sear marks
  • Large folding side shelves provide prep and staging space
  • Ignite the Prestige Gas Barbecue Grill instantly with the battery free ignition. This failsafe ignition system lights burners immediately with a jet of flame
  • Dual level, stainless steel sear plates catch and vaporize any food drippings, protecting the stainless steel tube burners from damage and keeps your barbecue cleaner
  • The backlit control knobs are illuminated with blue LED lights, that change to red when gas is on making it easier and safer to grill after dark

Product Specifications

Napoleon Phantom Prestige® 500 RSIB Gas Grill Product Specifications

WARRANTY Lifetime Bumper to Bumper*
FUEL TYPE Propane
HEAT OUTPUT 80,000 BTU
MAIN COOKING AREA 28 x 17.75 in (71 x 45 cm)  |  31 burgers
TOTAL COOKING AREA 900 sq.in (5,770 cm²)
ROTISSERIE INCLUDED Yes
SIDE BURNER
  • Infrared SIZZLE ZONE™ Side Burner
HEIGHT 50.25 in (127 cm)  |  57 in (145 cm) with lid open
WIDTH 66.25 in (168 cm)  |  53.75 in (137 cm) with shelf/shelves down
DEPTH 26.50 in (67.50 cm)
PACKAGING HEIGHT 31.50 in (80.01 cm)
PACKAGING WIDTH 31 in (78.74 cm)
PACKAGING DEPTH 38 in (96.52 cm)
PACKAGING WEIGHT 207 lbs. (93.88 kg)

Product Manual

Phantom Prestige® 500 User Manual

Phantom Prestige® 500 Assembly Guide

Product Warranty

Napoleon Product Warranty

Aluminum Castings / Cookbox Lifetime
Stainless Steel Lid Lifetime
Porcelain Enamel Lid Lifetime
Stainless Steel Tube Burners Lifetime
Hood / Painted Steel Lid Lifetime
Stainless Steel Cooking Grids Lifetime
Stainless Steel or Porcelain Sear Plates 15 Years
Porcelain Enamel Cast Iron Grids 15 Years
Stainless Steel Infrared Rotisserie 15 Years
Infrared Bottom/Side Burner 15 Years
Air Control System  
Chrome Plated Cooking Grids  
All Other Parts 15 Years
*Full Coverage, plus 50% off until the 10th year


Product FAQs

Napoleon Product FAQs

Can I have my grill assembled after purchase?

  • We recommend reaching out to your local Napoleon dealer for information regarding potential assembly options.

Can I use the grill I bought from another country?

  • No. Napoleon grills are gas specific, which means the fuel type, pressure, and local regulations can vary for each country. Converting or modifying your gas grill to be used in another country is not recommended.

Do you make or have conversion kits?

  • We do not manufacture conversion kits. Our Napoleon grills are gas specific, are certified and tested for their specific gas type and should not be modified or adjusted in any way.

Do you provide service for my grill?

  • If you require service for your grill. Please contact us at 1-866-820-8686.

Should I cover my grill?

  • We recommend covering your grill to protect it from harsh elements. Our grills are an outdoor rated appliance and can withstand elements such as rain and Canadian winters.  

Where is my grill manufactured?

- The Napoleon group of companies manufactures products in North America (Ontario, Canada & Kentucky, USA) and we also have products that are made in our Napoleon manufacturing plant overseas. The overseas facility is not a third party manufacturing center. It is owned and operated by Napoleon. The designs, manufacturing and quality control processes are all provided and strictly managed from our operations center in Ontario, Canada.

 

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