Fortress Power Guardian Battery Monitor

Description

The Fortress Power Guardian is a gateway device that connects Fortress Power Batteries to the cloud. Paired with the companion app, the Guardian will automatically discover connected Fortress Power batteries. This enables battery-level monitoring of key values such as State of Charge, Voltage, Current and Battery Temperature as well as faster, more accurate technical support. Remotely update battery firmware, submit support tickets, chat live with technical support, complete warranty submissions, and securely share installation and monitoring data directly with support engineers-right from the companion app.

Features

Connected to the Cloud

• Guardian is wi-fi enabled and automatically discovers connected Fortress Power Batteries

Battery-Level Monitoring

• Easily monitor key values such as State of Charge, Voltage, Current, Temperature and more

Warranty Submission

• Submit product warranties for enhanced support and peace of mind

Remote Firmware Updates

• Update battery firmware remotely and keep batteries up to date anywhere, anytime.

More Accurate Support

• Share installation and monitoring data directly with support engineers and get help fast

Live Chat and More

• Live chat with technical support engineers right from the companion app

Product Specifications

Fortress Power Guardian Battery Monitor Product Specifications

Product Manual

Fortress Power Product Manual

Product Warranty

Fortress Power Product Warranty

Warranty Duration

This Warranty covers defects in workmanship and materials for two (2) years from the date of shipment to You.

• The Warranty is transferable to subsequent owners, but only for the unexpired portion of the Warranty Period, with prior written notice.
• This Warranty does not cover labor costs for removal or installation of defective or replacement products.

Warranty Claims

If Your Product becomes defective within the Warranty Period and You notify Fortress Power of the defect, Fortress Power will, at its sole discretion, either:

1. Repair the defective Product, or
2. Replace it with new, reconditioned, or equivalent parts, subject to inspection to establish the existence of the defect.

Alternatively, Fortress Power may choose to provide cash compensation equal to the depreciated value of the Product.

• If a Product is repaired or replaced, its warranty continues for the remaining portion of the original Warranty Period or ninety (90) days from the date of repair or return shipment, whichever is greater.
• All replaced products and parts removed from repaired products become the property of Fortress Power.

Warranty Limitations

This Warranty is intended to cover defects in workmanship and materials but does not guarantee:

• Uninterrupted or error-free operation of the Product.
• Normal wear and tear or costs related to removal, installation, or troubleshooting of the electrical systems.

The Warranty excludes coverage for defects, failures, or damages caused by any of the following:

• Failure to commission the Product within 12 months from the date of shipment.
• Commissioning and shutting down the Product for more than 12 months.
• Improper use or non-compliance with installation, commissioning, operation, or maintenance instructions (e.g., Owner’s Guide, Installation Guide).
• Unauthorized modifications, changes, or attempted repairs.
• Vandalism or destruction through external factors, including damages caused by persons or animals.
• Unsuitable environment:
  • Direct exposure to elements (e.g., Guardian not rated for outdoor use).
  • Corrosive environments (e.g., acid rain, excessive salt in the air).
  • Insufficient ventilation.
• Failure to observe applicable safety standards and regulations.
• Damages during transportation or storage.
• Exposure to water, household or industrial chemicals, or other environmental hazards.
• Force majeure events such as fire, flood, earthquakes, lightning strikes, overvoltage, or storm damage.
• Abuse by the user, including using communication ports with devices not expressly designed to communicate with the Product.
• Use as a component of another product warranted by a different manufacturer.
• Defaced, altered, or removed identification markings (e.g., trademarks, serial numbers, QR codes).
• Consumable components such as fuses.
• Cosmetic shortcomings that do not impair the intended functionality (e.g., transmission of data).

Product FAQs

Fortress Power Product FAQs

Does energy storage work well with my solar system?

Yes. On the grid? Absolutely! Energy storage adds a lot of value to your solar systems. It keeps your solar system operating when your utility service is interrupted. Without energy storage, your PV system will be forced to shutdown when the grid is off.

If you live off grid, energy storage enables you to use the clean solar energy to power your home day and night.

Fortress Power also knows you’re a fan of conservation—energy storage saves both your surplus solar energy and your cash since it reduces on grid energy dependence.

Can I use energy storage without solar panels?

Absolutely. For on grid clients, a home energy storage unit  stores energy from your electricity provider. If an outage occurs, home energy storage can provide up to 24 hours of potentially life-saving power. Need more reassurance? Fortress Power offers batteries with larger storage capabilities, completely customizable to your needs. And, like you, we appreciate saving money. When electricity is at its lowest daily rate, our smart energy storage units use that period to charge. When peak electric use occurs, our energy storage units can discharge power to suit your lifestyle.

What about power outage protection?

Power interruptions shouldn’t disrupt your schedule. An energy storage system will keep your solar system operating during grid outages. When paired with solar panels, an energy storage system supplies unlimited energy delivery. The solar panels power your home during the day and use any excess power to charge the battery. At night, the system keeps your space bright. When used without solar panels, power outage support is dependent on battery size and your energy use. Batteries providing at least 12 hours of backup power are safest.