Here at OffGrid Living Solutions, we want to offer you the best prices online.
If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.
For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.
At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.
If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.
Refer to our Refunds & Return Policy for more details.
Shipping & Delivery
Order Processing
Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.
Please allow 1-3 days for processing your order.
Shipping
We ship to the lower 48 continental United States only at this time.
Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.
We will send tracking information by email the same day the shipping tracking number is created/available.
Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.
Delivery time
Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.
Halo Prime 550 Pellet Grill w/X-Cart
Description
A/C Adapter Included or make it truly portable with a patented battery-powered operation option (Halo Battery)
553 sq. in. of cooking space
Front split Hopper that features a dual auger for blending two different types of pellets
14.2lb hopper capacity
Direct Sear + Flare-Up Control Plate
Tuck-away upper smoking rack for more versatility in your cook space
Low-Pellet Sensors activate Hopper Rumblers for efficient pellet feeding
Easily detaches from X-Cart to use on a tabletop
Included bubble level and adjustable casters ensure your cook surface is level
Durable construction, roll-top lid, sturdy x-cart, 360 degrees rolling casters
REAL SMOKE FLAVOR + CORDLESS SMOKING + QUALITY PERFORMANCE
The HALO Prime550 Outdoor Pellet Grill is the latest innovation in outdoor cooking, offering the ultimate versatility, portability, and performance. The grill features patented ignitor technology that allows for either the included AC adapter or a rechargeable lithium-ion battery (sold separately) powered operation, providing a truly untethered cooking experience. The dual-auger and split front hopper enable efficient pellet feeding and effortless pellet blending, giving you the ultimate flexibility in flavor profiles. With 553 sq. in. of cook space, the grill is compact yet large enough to smoke or grill for a group. This grill features a large and bright controller to set your desired temperature between 180-500 degrees F. The direct sear + flare-up control plate allows for high-temperature cooking, while the tuck-away upper smoking rack provides added versatility. Our lift-off design allows for the grill to be removed from the cart and placed onto a truck bed or picnic table, making it the perfect full-size addition to any tailgating experience. We’ve incorporated low-pellet sensors that activate our first-ever Hopper Rumblers™ that shake every last pellet down into the auger for efficient hands-off feeding into the burnpot. The durable construction, roll-top lid, sturdy X-Cart, and 360-degree rolling casters ensure the grill is built to last. With the HALO Prime550, outdoor cooking enthusiasts can enjoy real smoke flavor, true portability, and quality performance, no matter where they go.
Product Specifications
Halo Prime 550 Pellet Grill w/X-Cart Product Specifications
Materials:Cold Rolled Steel with powder-coat paint finish, 430 Stainless Steel, and porcelain coated cooking grates
Effort and pride goes into every product that earns the Halo badge. Consumers should REGISTER MY HALO via QR Codes or on halo-pg.com upon receipt to activate a 5-year warranty. Should any order arrive with missing, defective, or damaged parts, please immediately contact our customer service immediately.
This warranty only applies to products purchased from an authorized retailer after using REGISTER MY HALO via QR Codes or on halo-pg.com to register a new product. Registration must be completed within 30 days of purchase from the Manufacturer to qualify for this warranty. Under this warranty, Manufacturer expressly warrants the following:
Manufacturer warrants to the original consumer-purchaser only that this product shall be free from defects in workmanship and materials after correct assembly and under normal and reasonable home use for the periods indicated below beginning on the date of purchase.
SCOPEOFCOVERAGE
PERIODOFCOVERAGE
TYPEOFFAILURECOVERAGE
HALO carries warranty against defects and workmanship on all parts, components not covered below
5 Years
PERFORATION, MANUFACTURING, AND MATERIAL DEFECTS ONLY
Electrical Components
1Year
Paint
1Year
Manufacturer reserves the right to require that defective parts be returned, postage and or freight pre-paid by the consumer-purchaser for review and examination.
Please retain a copy of your proof of purchase to validate your warranty. You may be requested to send in a copy of your receipt to confirm any warranty requests.
The original consumer-purchaser will be responsible for all shipping charges for parts replaced under the terms of this limited warranty. This limited warranty is applicable in the United States and Canada only, is only available to the original owner of the product and is not transferable. The manufacturer requires proof of your date of purchase. Therefore, you should retain your sales slip or invoice. Registering your product is not a substitute for proof of purchase and the manufacturer is not responsible for or required
to retain proof of purchase records. This limited warranty applies to the functionality of the product ONLY and does not cover cosmetic issues such as scratches, dents, corrosions or discoloring by heat, abrasive and chemical cleaners or any tools used in the assembly or installation of the appliance, surface rust, or the discoloration of stainless-steel surfaces. Paint is not warranted and will require a touch up. RUST is not considered a manufacturing or materials defect.
This limited warranty does not reimburse you for the cost of any inconvenience, food, personal injury, or property damage.
ITEMS MANUFACTURER WILL NOT PAY FOR
Shipping cost, standard or expedited, for warranty and replacement parts.
Service calls to your home.
Repairs when your product is used for other than normal, single-family household or residential use.
Damage, failures, or operating difficulties resulting from accident, alteration, careless or negligent handling or operation, use by minor’s misuse, abuse, fire, flood, improper installation or maintenance, installation not in accordance with electrical or plumbing codes, or use of products not approved by the manufacturer, or use of products not permitted under federal, state or local law, regulation and code.
Any food loss due to product failures or operating difficulties.
Replacement parts or repair labor costs for units operated outside the United States or Canada.
Pickup and delivery of your product.
Repairs to parts or systems resulting from unauthorized modifications made to the product.
The removal and/or reinstallation of your product.
Disclaimer of Implied Warranties and Limitation of Remedies
Repair or replacement of defective parts is your exclusive remedy under the terms of this limited warranty. In the event of parts availability issues, the manufacturer reserves the right to substitute like or similar parts that are equally functional. Manufacturer will not be responsible for any consequential or incidental damages arising from the breach of either this limited warranty or any applicable implied warranty, or for failure or damage resulting from
acts of God, improper care and maintenance, grease fire, accident, alteration, replacement of parts by anyone other than Manufacturer, misuse, transportation, commercial use, abuse, hostile environments (inclement weather, acts of nature, animal tampering), improper installation or installation not in accordance with local codes or printed manufacturer instructions.
THIS LIMITED WARRANTY IS THE SOLE EXPRESS WARRANTY GIVEN BY THE MANUFACTURER. NO PRODUCT PERFORMANCE SPECIFICATION OR DESCRIPTION WHEREVER APPEARING IS WARRANTED BY THE MANUFACTURER EXCEPT TO THE EXTENT SET FORTH IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTY PROTECTION ARISING UNDER THE LAWS OF ANY STATE, INCLUDING IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, IS HEREBY LIMITED IN DURATION TO THE DURATIONANDSCOPEASSETFORTHIN THIS LIMITED WARRANTY.
The manufacturer’s maximum liability, in any event, shall not exceed the purchase price of the product paid by the original consumer. NOTE: Some states do not allow an exclusion or limitation of incidental or consequential damages, so some of the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights as set forth herein. You may also have other rights which vary from state to state. For purchases made in the state of California only, if refinishing or replacement of the product is not commercially practicable, the California retailer selling this product will refund the purchase price paid for the product, less the amount directly attributable to use by the original consumer- purchaser prior to discovery of the nonconformity. In addition, in the state of California only, you may take the product to the retail establishment selling this product to obtain performance under this limited warranty. If you wish to obtain performance of any obligation under this limited warranty from Manufacturer, you should write to:
Halo Products Group LLC 850 West Park Rd Elizabethtown KY, 42701
Consumer returns will not be accepted unless a valid Return Authorization is first acquired from the Manufacturer. Authorized returns must be clearly marked on the outside of the package with an RA number and the package is shipped freight with pre-paid postage. Consumer returns that do not meet these standards will be refused.
Product FAQs
Halo Versa Product FAQs
1) What are the BTUs for the burners?
When set to HIGH setting, Rear Burner BTU rating is 11,600 and the Infrared Burner rating is 9,500.
2) What kind of insulation does the pizza oven have?
Our Versa 16 has a Stainless-Steel Inner liner. This creates an air gap between the liner and the outer surface. This acts as an insulator to help cool the outer surface and hold heat inside the oven. Note: The outer surface will still get hot to the touch.
3) How can I season my stone?
Your stone will naturally season as you cook on it but one trick to quickly season the stone is to spray the stone with cooking oil LIGHTLY and allow it to cook off in the pizza oven.
4) Where’s the serial number?
The product serial number is on the rating and identification label on the bottom of the feet
5) What type of stone comes with the Versa 16 and what is the thickness?
The Halo Versa 16 Pizza Oven includes a large, Cordierite cooking stone, 1/2 an inch thick, that allows for a wide variety of cooking – from veggies and pastries up to 16” pizzas.
6) How long does the battery last?
20-26 hours depending on what battery is used. The Versa 16 also comes with an AC Adapter.
7) Can the Versa 16 Pizza Oven be used indoors?
No. The Versa 16 Pizza Oven is powered by propane gas. Therefore, the unit is for outdoor use only for consumer safety.
8) How do I clean the pizza stone?
Cleaning the stone is one of the simplest parts of taking care of your Versa 16, because you want to keep the seasoning of the surface intact. DO NOT use soap or detergent when cleaning it. Simply allow it to cool completely before cleaning it, then scrape off any excess food with a nylon pan scraper. For something more baked on and stubborn, soak the stone in hot water, then dry thoroughly. If there aren’t any food particles that could harbor bacteria on your stone, it’s clean and safe to use.
It’s amazing that this is a portable hot tub. It was easy to setup and looks like a permanent hot tub! It took about 2 days to heat to 104. We live in a place that snows so we added extra insulation to the panels and extra ground cover.
The jets are not super strong so I would have preferred getting the Tribeca which is less expensive and comes without jets. It does have bubbles.
But overall a great product, first of its kind I believe.
We pre ordered this sauna. It’s all put together with the help of a contractor. It took 2 guys 2 full days. We are very pleased with the sauna all together. It’s clearly top of the line. The sauna fits 2. Maybe 3 if you want to squeeze. The sauna fits well in our backyard. It adds a sense of tranquility to our favorite space. Off grid was extremely easy to work with. It was clear they put the customer first!
I absolutely love the machine. I use it everyday. I was disappointed to see some paint scratches on it when it arrived. However, after some contact with their Customer Service department we were able to sort it out. I highly recommend getting a freeze dryer!
I was in the market for a power station that has enough power and capacity to power my fridge and some essential appliances at my house. I come upon this power station from OffGrid living Solutions and I have been using it since. It has enough power for a longer period of time and has multiple ways to charge (AC/Solar Panels). This station is perfect in size and comes at an affordable price. Thank you OffGrid Living team and Bluetti ....
My wife and I love this heater for our sauna. We love the automatic feature of the heater where it turns off once the optimal heat level is reached. Sturdy and durable product, especially for anyone looking to install one on their saunas
This unit is perfect for power outages! We were looking for a unit that can power our essentials during outages like TV, fridge, microwave, lights, and our wifi. This unit can also act as a UPS so nothin shuts off when the power goes down. I like to connect my solar panels to the station when it looks like the outage will be extended. GET THIS STATION! YOU WILL NOT BE DISAPPOINTED!
System performs well in powering things and amazing hardware build quality. One issue I have with AC200Max is that I cannot control it remotely via the internet so when it shuts down due to depletion of battery and turns on again after solar hits the panels, I have no way of turning the AC output on remotely. The other thing is that it lacks portable wheels, carrying this thing is a chore. Other than that, this is a pretty good unit and for those who don't need to have the remote control, this could be your solar generator. OLS team was good and respondant on all of my questions. Overall, this solar generator offers excellent power output and capacity to run nearly anytthing you plug into it.
Wave 2 is a quiet portable air conditioner, even when you put in on Max mode. I purchase this is for my van for during the hot days during camping. Love that I can carry this to around with ease. I plan to use the heating feature once it gets colder. I'm happy with my purchase and can't wait to see how it functions on the heating side.
The AC200 Max and B230 work Great! So much that I added another B230 on the next order. This set up will be used for my farm in the summer and as a emergency back up in my home when it gets cold. Great product! Thx Bluetti and OffGrid Living Solutions
I recently invested in the EcoFlow Delta Pro and I am beyond impressed with its performance.
Setting up the Delta Pro was a breeze. The user-friendly interface and informative display made it easy to monitor power consumption and remaining battery life. Plus, the variety of charging options means I can harness energy from solar panels, car chargers, and regular outlets, making it perfect for both everyday use and outdoor adventures. One of the standout features for me is its portability. Despite its robust power capacity, the Delta Pro is surprisingly lightweight and compact, allowing me to take it on camping trips, picnics, and even to power my work tools at remote job sites.
The customer service I received from EcoFlow was exceptional. They promptly answered my questions and provided helpful insights into maximizing the Delta Pro's capabilities. Overall, I would highly recommend this portable power station.
Fast shipping and overall happy with the order. Everything came well packed. Arnold (customer rep) was extremely helpful during the set up process and helped me with processing the warranty. Been using this for 1 month. Great product and even greater customer service. Would come back to order from them in the future
Great Customer Service Team. The first batch of seeds are already growing. Looking forward to fresh greens. The only negative about this garden is that it was difficult to set up as the manual instructions were unclear
Bought a Solar Kit from OffGrid Living Solutions and successfully installed them onto my cabin. Customer service helped me determine the best kit for my needs. I would definitely come back to this store in the future to purchase products for my cabin
OffGrid Living Solutions offers reliable, high-quality products and exceptional customer service. Customers appreciate the wide range of solar power solutions, power stations, freeze dryers, saunas, and outdoor gear. Reviews highlight efficient shipping, helpf...OffGrid Living Solutions offers reliable, high-quality products and exceptional customer service. Customers appreciate the wide range of solar power solutions, power stations, freeze dryers, saunas, and outdoor gear. Reviews highlight efficient shipping, helpful support staff, and seamless product integration. Satisfaction levels are high, with praise for durable, user-friendly products that meet diverse off-grid living and adventure needs.
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