Camplux Indoor Propane/Natural Gas Tankless Water Heater 3.18 GPM | White

Description

• 3.18 GPM Instant Constant Water Heater -Camplux 3.18 GPM propane/natural gas tankless water heater delivers 3.18 gallons per minute of on-demand endless hot water ensuring constant comfortable instant hot water for 2-3 persons whole house. 3.18-GPM heater is activated by water flow rather than water pressure; Minimum activation water capacity rate: 0.65 GPM-4.8 GPM; Maximum input rating: 82,000 BTUs; Water connection location/size: Bottom/0.5-inch NPT.
• Easy Installation -The tankless water heater uses a standard 1/2" NPT water fitting and gas inlet. The gas water heater comes with 2.3" horizontal vent pipe for convenient and quick installation, great for whole homes, small cabins and remote apartments use. You can take S/S wall thimble-WT236 for perfect indoor use. You will need a gas regulator ( Camplux model KR-106A )＆ 1 pc 5/8" NPT male to 1/2" BSP female gas connector adapter if you want to hook this water heater up to a tank.
• Modern Design, Easy Operation -The tankless hot water heater has trendy and modern design with unique black glassy front panel，easy to control the water temperature with LED touchscreen (Fahrenheit and Celsius switch optional).The compact size water heater saves more space than traditional tanks.
• Outstanding Features- The gas instant hot water heater comes with an oxygen-free copper heat exchanger and v-type stainless steel burner, high heating efficiency of up to 89.98 %; 90°wind isolation design, this tankless gas water heater can anti-backflow wind on high floors, the S/S 2.36 ” vent pipe exhaust harmful gases quickly.
• 6-In-1 Protection Ensure Your Safety- Dry combustion, flame failure device, anti-freezing protection, overheating protection to ensure your safety. Fully automatic temperature controls with an energy-saving mode and child lock technology.

Product Specifications

Camplux Indoor Propane/Natural Gas Tankless Water Heater 3.18 GPM | White  Product Specifications

What's in the Box?

1 X Tankless Water heater
1 X Instruction Manual
1 X Horizontal Venting
1 X Installation Hardware

Product Manual

Camplux Indoor Propane/Natural Gas Tankless Water Heater Product Manual

Product Warranty, Shipping & Return

Model(s): Camplux CA318 Residential Tankless Water Heater

Limited Warranty:

Camplux warrants this product to be free from material defects in materials and workmanship when installed and operated according to Camplux’s installation and operating instructions. This Limited Warranty extends to the original purchaser and subsequent owners, but only while the product remains at the site of the original installation. This Limited Warranty terminates if the product is moved or reinstalled at a new location.

There are no warranties, express or implied, other than those contained in this Limited Warranty. No agent, employee, or representative of Camplux has any authority to bind Camplux to any representation or warranty concerning the product not contained in this Limited Warranty.

Exclusions:

Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY GOODS SOLD HEREUNDER. BUYER’S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF THE GOODS SOLD, AT CAMPLUX’S DISCRETION. CAMPLUX SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Item Period of Coverage:

• Heat Exchanger: 1 year
• All Other Parts: 1 year
• Free Accessories (e.g., Showerhead, hose, regulator): 30 days

Coverage Conditions:

• Coverages are void if the unit is used in a hot water circulation loop, in series with a circulation system, or where an on-demand recirculation system is not incorporated.
• The owner is responsible for all costs incidental to repair, such as labor, shipping, delivery, and permits. Proof of purchase is required.
• Products repaired will be covered under this Limited Warranty for the remainder of the original purchase term.

Warranty Termination:

This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor to the failure of the product:

• Abuse, misuse, alteration, neglect, or misapplication
• Improper or inadequate maintenance
• Inadequate water quality
• Installation in a corrosive or otherwise destructive environment
• Freeze damage
• Scale buildup
• Incorrect gas or water pressure
• Acts of force majeure
• The product is not to be used as a pool or spa heater

Shipping and RGA Information:

• Within the First 30 Days of Purchase:
  • Camplux will cover all ground shipping costs for warranty-related issues, excluding AK, HI, Canada, and any location outside of the continental US.
• After the First 30 Days of Purchase:
  • Camplux will cover all shipping costs to the customer for warranty-related issues, excluding AK, HI, Canada, and any location outside of the continental US.
  • After the first 30 days of purchase, the customer is responsible for all shipping to Camplux, regardless of reason or circumstance.
  • The method for warranty-related shipping will be ground equivalent with the provider of Camplux’s choosing.
• AK, HI, Canada, and Locations Outside the Continental US:
  • These locations will be responsible for all shipping costs, regardless of reason or circumstance.

Return Goods Authorization (RGA):

• All shipments of any type of product coming to Camplux for any reason must have an RGA for any repairs to be made.
• Please contact Camplux to obtain an RGA number prior to shipping anything to Camplux. Failure to do so could result in the loss of the product.
• Camplux will not be responsible for replacement due to loss or damage if these steps are not properly followed.

Product FAQs

Camplux Water Heater Product FAQs

1. My water heater is not igniting

A. Check if the polarity of the batteries are positioned correctly.
B. Check if the water inlet, water outlet and gas inlet are connected to the right pipes.
C. Heater wont ignite if the water pressure is too low, please make sure you have enough water flow.
D. Check the water inlet and filter to make sure there is no clog.
E. Disconnect the shower hose and shower head and let the water gush out from the heater (set gas knob to minimum and water knob to maximum), if it ignites that means there is a clog either in shower hose or shower head.

2. Water Heater Ignites but not producing hot water

A. If it’s the first time you start the heater, to exhaust the extra air completely, please try start it couple of times.
B. Disconnect the gas hose from the gas inlet and check if the gas is flowing. If the regulator is defective the gas will not flow and the unit will not ignite.
C. Check if you have enough propane.
D. If you are using a new tank of gas, the solenoid valve may not work because the gas pressure is too high. Try to turn on the water faucet first, gas source valve later. And try to start the heater again.
E. Disconnect the shower hose and shower head and let the water gush out from the heater (set gas knob to minimum and water knob to maximum), if that fix the problem there is clog either in shower hose or shower head. 

PRECAUTION:
F. Please make sure the water heater is connected to the correct type of gas line. If the unit is LP it should be connected to LP line or NG to NG line. It’s possible to cause an ignition failure or an explosion when connected to the wrong gas line. It’ll produce yellow flame or black smoke if connected to the wrong gas line.

3. Heater ignites with a loud noise

A. Kindly restart the water heater few times to exhaust the extra air inside. If does not fix the problem try to replace the gas regulator using a standard grill regulator.
B. Check if the screws are properly secured if the water heater is mounted.
C. Check the battery if it’s still okay.

4. Water Heater flames out suddenly

A. Check if you still have enough gas. Check your gas cylinder.
B. Check if the water pressure is too low to ignite the heater. If you are using well water it is best to use a water pump to increase the pressure.
C. Change the batteries.
D. Disconnect the shower hose and shower head and let the water gush out from the heater (set gas knob to minimum and water knob to maximum), if that fix the problem there is clog either in shower hose or shower head.

5. What to check if the water doesn't heat up?

A. Turn up the gas knob and turn down the water knob.
B. Turn on the gas valve completely.
C. Shorten the gas pipe if it is longer than 5 meters.
D. Choose a suitable gas regulator for low pressure.
E. Avoid using gas in multiple appliances all at the same time.

6. Black smoke coming out from Water heater

A. Open the front panel of the water heater and air blow the heat exchanger with an air compressor to remove if there is any debris or clog inside. After, set the gas knob to minimum and water knob to maximum and start the water heater and check if the black smoke will be gone.
B. If the issue still persist unplug the gas line and stop using the water heater. Call for service.

7. Heater may suddenly start producing too much hot water

A.check and reduce your heater’s temperature setting.

B.you must fully open the shut-off valve and ensure more water flow

8. Heater Yellow Flame

While your Camplux water heater is functioning normally, it will produce a deep blue flame. But when your heater produces a yellow flame, you can’t overlook it as it is another problem. 

Yellow flame causes extreme smoking and dirt build-up in the flue tubes, combustion chamber, and gas burner.

A.On your Camplux water heater’s front cover, you will see the middle horizontal window or viewer panels. Look through the window to check whether your heater produces a blue or yellow flame,We strongly recommend you not to use your Camplux water heater when it produces a yellow flame.

B.Replace the cracked gas regulator.

C.From the gas burner’s top, remove the scale and adequately clean the burner and unclog the main burner.

D.Ensure sufficient air circulation and proper ventilation in your heater.

E.Clean the pipes properly and remove the vent or flue’s blockage.

9. Water Heater Leaking

A.Check the correct installation.

B.Check and tighten your water tank’s pipe connection.

C.Replace the cracked heater, malfunctioning T & P relief valve, loose or damaged gaskets, lousy drain valve, and the defective hot and cold water inlet and outlet.

10. Water Heater Error Codes

E0：Hot water sensor not working.

Causes : Short circuit. Loose junction pat. A defective or broken sensor. 

Solutions : Prevent your heater’s overheating to avoid short circuits. Tighten the junction pat. Replace the broken or faulty sensor.

E1：Failed ignition system.

Causes : Loose junction pat. Close or partially open gas valve. Close water shut-off valve. 

Solutions : Tighten the junction pat. Check and open the gas and water shutoff valve fully. 

E2：Flame Failure Protection.

Causes : The heater fails to detect the flame. The gas supply is off. Empty tank or low fuel supply. Damaged fuel sensor.

Solutions : Ensure your water heater is perfectly detecting the flame. Check and turn on the gas supply. Refill the fuel tank and ensure proper fuel supply. Replace the faulty fuel sensor.

E3：Overheating protection.

Causes : Overheating controller. Dry combustion.

Solutions : Ensure your heater controller is not overheating.

E5：Pressure switch failure.

Causes : Too low power supply voltage. Motor malfunction.

Solutions : Ensure high power supply voltage. Replace the bad motor. 

E7：Solenoid Valve.

Causes : Valve’s open circuit. Valve’s short circuit. Faulty or disconnected valve. 

Solutions : Prevent the valve’s opening and short circuit. Replace the lousy valve. Make sure the valve is properly connected. 

Eb：Residual Fire Failure.

Causes : Solenoid issue. Malfunctioning PCB controller. 

Solutions : Replace the faulty PCB controller. And fix the solenoid issues. 

11. What is the normal temperature for a Tankless water heater?