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Primo All-In-One Oval X-Large Ceramic Charcoal Grill

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Top Authorized Dealer
Manufacturer Warranty Included
SKU PGCXLC
Original price $2,299.00 - Original price $2,299.00
Original price
$2,299.00
$2,299.00 - $2,299.00
Current price $2,299.00
Availability:
Low stock

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Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

Primo All-In-One Oval X-Large Ceramic Charcoal Grill

Description

Our most popular ceramic grill, and no wonder. Our Primo All-In-One Oval XL 400 Ceramic Charcoal Grill PGCXLC provides the largest cooking area and the patented oval shape offers superior cooking efficiency and accessibility. Grill, bake, roast, or smoke any food.

Includes

  • Heavy-Duty Stand, Side Shelves, Ash Tool and Grate Lifter

Features
  • Deceptively large cooking area
  • Use as a primary grill or to complement the existing gas grill
  • Two-zone cooking for preparing virtually any dish
  • Ceramic retains heat to achieve high temperatures and efficient cooking
  • Reversible cooking grates
  • Cast iron top vent
  • Easy-to-read thermometer
  • Stainless steel draft door
  • Oval shape maximizes the usable cooking area
  • Low Maintenance & Self Cleaning
  • Exceptional Temperature Control
  • Ceramic, glaze, and hardware are designed for outdoor use
  • Made in the USA

Product Specifications

Primo All-In-One Oval X-Large Ceramic Charcoal Grill Product Specifications

Attribute Details
Dimensions (H x W x D) 45.375" x 30.125" x 37.25"
Cooking Grid 18.5" x 25"
Cooking Area 400 sq. in.
Temperature Range 151 - 850 F+ (66C-)
Optional Rack System 280 sq. in.
Weight 327 lbs

Product Manual

Primo Product Brochure

Primo Specs Sheet

Primo Quick Start Guide

Product Warranty

Primo Product Warranty

Limited Lifetime Parts Limited 5-Year PartsAgainst Rust-Through Limited 1-Year PartsAgainst Rust-Through Limited 30 Day Parts
  • All ceramic parts
  • All metal parts(excluding cast-iron parts)
  • All cast-iron parts
  • All other parts & accessories(unless specified)
  • Felt gaskets
  • Thermometers

Additional Information

These warranties are extended to the original purchaser of the grill, these are general guidelines. Please refer to the unit’s manual for complete warranty details.

Metal surfaces can be compromised by the elements, excessive moisture, salt, scratches and chemicals. This warranty does not cover rust, fading, surface blemishes and oxidation unless it causes the failure of the component and inhibits the use of the grill. Primo shall replace parts found defective as provided above with equivalent parts and shall ship such parts at the Purchaser‘s expense to the Purchaser‘s designated shipping address. The existing component must be properly disposed of upon receipt of the replacement warranty part. Failure to do so, or to provide or sell the existing component to a third party will void the warrantee's coverage for future warranty claims.

We do not accept international warranty. Please contact your local dealer to submit a warranty claim.

Warranty Guidelines:

  • Warranty applies only to the original purchaser of the grill.
  • Refer to the unit's manual for full warranty details.

Warranty Exclusions:

  • Rust, fading, surface blemishes, and oxidation are not covered unless they cause component failure.
  • International warranties are not accepted; contact your local dealer for claims.

What is Not Covered:

  • Damages from misuse, improper installation, or storage.
  • Travel, diagnostic, and shipping costs for parts.
  • Claims unrelated to defective workmanship or materials.
  • Unauthorized service or parts replacements.
  • Service call, labor, and reinstallation costs.

Owner Responsibilities:

  • Install the appliance as per instructions.
  • Maintain access to the appliance for service.
  • Keep proof of purchase to verify warranty period.

How to Get Service:

  • Provide the model number, serial number, and proof of purchase to a Primo dealer or file a claim online.
  • Shipping expenses for replacement parts are not covered.

Product FAQ's

Primo Product FAQ'S

Only natural lump charcoal should be used. Primo Natural Lump Charcoal is made from whole stock hardwood. It gives food a natural wood fire flavor, burns clean, and burns longer than briquette charcoal. Also, natural lump charcoal can be relit for multiple cooks.

Primo grills are self-cleaning. The interior will blacken, but it does not need to wiped off. To clean the grill and main grate of food residue, heat the grill to 315°C/600°F+ for 30 minutes. The exterior can be cleaned with soap and water or a household cleaner.

No. Primo ceramics are very sturdy and there is no danger of cracking due to extreme heat, below zero temperatures, or rain. Do not pour water into the grill while it is hot to extinguish the lit charcoal. It may crack the ceramics, and it will definitely create a mess inside your grill.

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