Anker SOLIX F3800 Plus Portable Power Station Solar Generator (6000W | 3840Wh)

Anker SOLIX F3800 Plus Portable Power Station Solar Generator (6000W | 3840Wh) Product Specifications

Anker SOLIX F3800 Plus Portable Power Station - 3840Wh | 6000W Product Manual

Anker Product Warranty

All Anker portable power stations purchased on AnkerDirect and Anker authorized resellers come with a limited warranty (“warranty”) as set out below. By using an Anker portable power station, you are agreeing to be bound by the terms of the Anker limited warranty.

We provide a limited warranty for purchases made on AnkerDirect and Anker authorized resellers. The warranty period starts from the date of purchase.

Anker's limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.

1. Warranty Timeline for Portable Power Station

2. Exclusions and Limitations

Not covered under warranty:

- Products that are damaged or modified.
- Product operated with a damaged cord, plug, or output cable.
- Products that are disassembled.
- Products cleaned with harmful chemicals or detergents.
- Non-quality related issues (after 30 days of purchase).
- Products purchased from unauthorized resellers.
- Products without sufficient proof of purchase.
- Products that have been refunded.
- Products with an expired warranty.
- Lost, stolen products.
- Damage from outside sources.
- Damage from misuse of products (including, but not limited to falls, use of the product in excess of its output rating, exposure of the product to rain or snow, extremely low air pressure, extreme temperatures, water, operating devices improperly).
- Purchases from illegitimate resources.

Anker SOLIX F3800 Plus FAQs

Q1: Can I use F3800 and F3800 Plus with Double Power Hub at the same time?

Yes.

Q2: Can I use F3800 and F3800 Plus with Home Power Panel at the same time?

Yes.

Q3: Can Anker SOLIX F3800 and F3800 Plus be connected to Home Power Panel, Double Power Hub, and Transfer Switch simultaneously?

Yes.

Q4: When can a generator and F3800 Plus be used together?

You can use a generator and F3800 Plus in the following scenarios:

1. With 240V Generators

 - F3800 Plus Only

The generator connects to F3800 Plus's Home Power Panel port. Use the F3800 Plus's L14-30R AC output port to deliver up to 6,000W (240V) or the TT-30R port for up to 3,000W (120V).

- F3800 Plus + Transfer Switch/Inlet Box

The generator connects to F3800 Plus's Home Power Panel port. Use the F3800 Plus's L14-30R AC output port to deliver up to 6,000W (240V).

- F3800 Plus + Home Power Panel

Connect the generator to one of the Home Power Panel's power station ports for up to 6,000W (240V) of generator power.

2. With 120V Generators

- F3800 Plus Only

Connect the generator to F3800 Plus's Home Power Panel port. Use the F3800 Plus's TT-30R AC output port to provide up to 3,000W (120V) max. This setup is an alternative to grid power. Note that the generator must output 120V pure sine wave power with a total harmonic distortion (THD) of less than 5%.

- F3800 Plus + Transfer Switch/Inlet Box

The generator connects to F3800 Plus's Home Power Panel port. Use the F3800 Plus's TT-30R AC output port to deliver up to 3,000W (120V).

Q5: Which of F3800 Plus's AC output ports can be used under different input conditions?

Please review these scenarios to determine how F3800 Plus's output ports can be used.

Condition 1: No AC input power is connected.

Usable AC Output Ports:

• TT-30R (120V~25A)

• L14-30R (120/240V~25A)

• NEMA 5-20R (3 Leftmost Ports, UPS)

• NEMA 5-20R (3 Rightmost Ports)

Condition 2: When a 120V generator is connected; not plugged into a 120V wall outlet.

Usable AC Output Ports:

• TT-30R (120V~25A): Output available when connected to the L1 phase. Bypass limit of up to 3,000W. No output when connected to the L2 phase.

Switching Time:

F3800 Plus to Generator: 30 ms.

Generator to F3800 Plus: 50 ms.

Non-Usable AC Output Ports:

• L14-30R (120/240V~25A)

• NEMA 5-20R (3 Leftmost Ports, UPS)

• NEMA 5-20R (3 Rightmost Ports)

Condition 3: When a 240V generator is connected; not plugged into a 120V wall outlet.

Usable AC Output Ports:

• TT-30R (120V~25A): Output available with a bypass limit of up to 3,000W.

• L14-30R (120/240V~25A): Output available with a bypass limit of up to 6,000W.

Non-Usable AC Output Ports:

• NEMA 5-20R (3 Leftmost Ports, UPS)

• NEMA 5-20R (3 Rightmost Ports)

Condition 4: No generator connection; plugged into 120V wall outlet.

Usable AC Output Ports:

• TT-30R (120V~25A): Output available. No UPS. Bypass limit of up to 1,440W.

• NEMA 5-20R (3 Leftmost Ports, UPS): Output available with bypass limit of up to 1,440W.

Switching Time: 20 ms

Non-Usable AC Output Ports:

• L14-30R (120/240V~25A)

• NEMA 5-20R (3 Rightmost Ports)

Condition 5: Connected to 120V generator; plugged into 120V wall outlet.

Usable AC Output Ports:

• TT-30R (120V~25A): Output available when connected to the L1 phase wth a bypass limit of up to 3,000W. No output when connected to the L2 phase.

Switching Time:

F3800 Plus to Generator: 30 ms

Generator to F3800 Plus: 50 ms

Non-Usable AC Output Ports:

• L14-30R (120/240V~25A)

• NEMA 5-20R (3 Leftmost Ports, UPS)

• NEMA 5-20R (3 Rightmost Ports)

Condition 6: Connected to 240V generator; plugged into 120V wall outlet.

Usable AC Output Ports:

• TT-30R (120V~25A): Output available with a bypass limit of up to 3,000W. If the generator stops outputting, please see Condition 4 above.

• L14-30R (120/240V~25A): Output available with a bypass limit of 6,000W max. If the generator stops outputting, please see Condition 4 above.

Non-Usable AC Output Ports:

• NEMA 5-20R (3 Leftmost Ports, UPS)

• NEMA 5-20R (3 Rightmost Ports)

Q6: What should I do when using a solar panel to charge my power station?

Plug solar panels into one of Anker SOLIX F3800 Plus Portable Power Station's 2 solar input ports. Each one supports an 11-165V solar charger with a solar charging connection. The current supports 17A max.

Q7: Can Anker SOLIX F3800 Plus be recharged using rooftop solar panels through Home Power Panel during an outage？

No. When outages occur, directly connect F3800 Plus to your 11-165V solar panels to charge it. Please note that exceeding 165V may cause damage to the solar input ports.

Q8: How do I charge my electric vehicle with Anker SOLIX F3800 Plus?

Double-press the AC Outlet Button to activate EV mode charging. Please make sure to set the charging rate to less than 25A so that Anker SOLIX F3800 Plus can charge your EV, such as a Tesla.