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Anker SOLIX F3800 Portable Power Station Solar Generator (3840Wh | 6000W)

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Top Authorized Dealer
Manufacturer Warranty Included
SKU A1790111

Original price $2,999.00 - Original price $2,999.00
Original price
$2,999.00
$2,999.00 - $2,999.00
Current price $2,999.00
Availability:
in stock, ready to be shipped

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Price Match Policy

Price Match

Here at OffGrid Living Solutions, we want to offer you the best prices online.

If you happen to find a lower price for the same product, we will guarantee to match their price or beat their price. Note, this does not apply to all products in the store. Please reach out to us via email or chat if you want a price match or price beat.

For the policy to apply, please send us a screenshot, link, or any other evidence of the product being priced lower than ours before making the purchase.

Refer to our Price Match Policy Rules.

Refunds & Returns Policy

At OffGrid Living Solutions, we are proud to have the best refund and return policies in the industry. If you’re not satisfied with your purchase for any reason, you may return it to us within 30 days for a refund.

If you have a problem with our order (there are missing components, damages, or the product is not functioning), please reach out to us as quickly as possible. Some of the problems can be resolved by going through the product manual or the product FAQs.

Refer to our Refunds & Return Policy for more details.

Shipping & Delivery

Order Processing

Once we receive your order, we will send you a confirmation email. Then we will process the order by confirming that the product is in stock and ready for shipment. If any of the items in your order are back-ordered, we will reach to you via email or phone and you may choose to either wait or receive a 100% refund.

Please allow 1-3 days for processing your order.

Shipping

We ship to the lower 48 continental United States only at this time.

Shipping times and shipping method will depend on the specific product and brand you purchase. If you have any shipping question, feel free to ask on the chat or email us at info@offgridlivingsolutions.com.

We will send tracking information by email the same day the shipping tracking number is created/available.

Before you sign the shipping bill, please THOROUGHLY INSPECT YOUR ITEM. Signing for the receipt of a damaged product removes the liability of the shipping company and OffGrid Living Solutions. Once you accept your shipment as non-damage, your item is your property.

Delivery time

Shipping Timeline listed above is an estimate. Please call or message the web chat for precise ETAs.

Anker SOLIX F3800 Portable Power Station Solar Generator (3840Wh | 6000W)

Description

  • Designed with plug-and-play home backup capability. (Accessories sold separately.)
  • 6,000W, 120V/240V split-phase output in one unit for power-hungry appliances.
  • 3.84kWh - 26.9kWh expandable capacity with up to 6 expansion batteries (Anker SOLIX BP3800).
  • Scaling up to 12kW (53.8kWh) for extended power outages.
  • 2,400W solar input, allowing for a charge of 0 to 80% in just 1.5 hours by sunlight.
  • Equipped with NEMA 14-50 and L14-30 outlet to directly charge your EV and RV.
  • Monitor energy intelligently via the app. Connect with Bluetooth and Wi-Fi.
  • Long-Lasting LFP batteries and 5-year hassle-free warranty.
  • Industry-leading high-quality components ensuring 10 years of product life.

Always Stay Charged and Prepared


 

Product Specifications

Anker SOLX F3800 Portable Power Station Solar Generator (3840Wh | 6000W) Product Specifications

BATTERY INFO
 Capacity 3,840Wh
Type LFP
Cycles 3,000 (At least 80% battery capacity)
Max Expansion Batteries 6
Max Capacity with Expansion Batteries 26,880Wh
OUTPUT
AC Rated Power 6,000W / 240V
AC Surge Power 9,000W
USB-A Output 2× 12W
USB-C Output 3× 100W
Car Socket Output 1× 120W
INPUT
AC Input 1,800W
XT-60 Input (Solar) 2,400W
Car Input 120W, 12V / 24V
OTHER
240V Split Phase Y
Charging EV Y
App Control Y
Discharging Temperature -20°C - 40℃
-4°F - 104°F
Recharging Temperature 0°C - 40℃
32°F - 104°F
Warranty 5 Years
Dimensions 702 × 388 × 395 mm
(With 65 mm Wheels)
27.6 × 15.3 × 15.6"
(With 2.6" Wheels)

Product Manual

Anker SOLIX F3800 Product Manual

Anker SOLIX F3800 | How To Guide

 

Product Warranty & Return

Anker Product Warranty & Return

All Anker portable power stations purchased on AnkerDirect and Anker authorized resellers come with a limited warranty (“warranty”) as set out below. By using an Anker portable power station, you are agreeing to be bound by the terms of the Anker limited warranty.

We provide a limited warranty for purchases made on AnkerDirect and Anker authorized resellers. The warranty period starts from the date of purchase.

Anker's limited warranty is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.

1. Warranty Timeline for Portable Power Station

Item Warranty Period (Months) Note

Anker 531 Portable Power Station (PowerHouse 434Wh)-A1701

Anker 521 Portable Power Station (PowerHouse 213Wh)-A1702
Anker 511 Portable Power Station (PowerHouse 97Wh)-A1710
Anker 523 Portable Power Station (PowerHouse 288Wh)-A1731
Anker 533 Portable Power Station (PowerHouse 389Wh)-A1730
Anker 534 Portable Power Station (PowerHouse 389Wh)-A1732
Anker 545 Portable Power Station (PowerHouse 778Wh)-A1750
Anker 513 Solar Panel (21W)-A2421
Anker 515 Solar Panel (24W)-A2424
Anker 515 Solar Panel (24W Flexible)-A2425
18 The warranty time differs from different battery cells. Specifically, the 5-year warranty is for models built with LifePO4 batteries, and the 1.5-year warranty is for models built with MCN (Nickel Manganese Cobalt) batteries.

Anker 625 Solar Panel (100W)-A2431
Anker 531 Solar Panel(200W)-A2432

24

Anker 521 Portable Power Station (PowerHouse 256Wh)-A1720
Anker 535 Portable Power Station (PowerHouse 512Wh)-A1751
Anker 555 Portable Power Station (PowerHouse 1024Wh)-A1760
Anker 757 Portable Power Station (PowerHouse 1229Wh)-A1770
Anker 767 Portable Power Station (PowerHouse 2048Wh)-A1780


60

 

2. Exclusions and Limitations

Not covered under warranty:

- Products that are damaged or modified.
- Product operated with a damaged cord, plug, or output cable.
- Products that are disassembled.
- Products cleaned with harmful chemicals or detergents.
- Non-quality related issues (after 30 days of purchase).
- Products purchased from unauthorized resellers.
- Products without sufficient proof of purchase.
- Products that have been refunded.
- Products with an expired warranty.
- Lost, stolen products.
- Damage from outside sources.
- Damage from misuse of products (including, but not limited to falls, use of the product in excess of its output rating, exposure of the product to rain or snow, extremely low air pressure, extreme temperatures, water, operating devices improperly).
- Purchases from illegitimate resources.

3. 30-Day Money-Back Guarantee for Any Reason

For more information, please refer to: https://us.anker.com/policies/refund-policy
If you encounter a problem with your device and wish to return it, please pick up the package first.

Process:
Step 1
- Claim your warranty on https://us.anker.com/pages/exchange, or contact Anker customer service team at support@anker.com or +1 (800) 988 7973(US).
- Attach a short video to show us the issue and a detailed issue description.
*Our support team will get in touch with you within 24 hours, excluding weekends and holidays.

Step 2
- Once your portable power station is confirmed to be defective after troubleshooting, a prepaid label will be provided. Our support team will provide further instructions on how to properly package the product and return it safely.
*Please note that we can only provide prepaid return shipping labels for return packages in the US and UK. For returns in other countries and regions, we'll cover the return shipping fee. Please contact our customer service team at support@anker.com for more details.

Step 3
- Our support team will send a replacement once the defective item is received at our warehouse. The replacement will take 3-5 business days to be delivered.
- The defective item will be replaced with a factory refurbished model of equivalent value or a new item if a factory refurbished model of equivalent value is not available. If a replacement is not available or if you prefer, Anker will offer a partial refund based on the usage time of the defective item.
*All replacement items will follow the same warranty timeframe as the original defective item or 3 months after being replaced, whichever is longer.

Reminder
- Remember to pick up the package first.
- Due to shipping regulations, please make sure that the remaining power of the portable power station is lower than 30% before returning.

Valid Proof of Purchase
Please refer to: https://us.anker.com/policies/refund-policy

Shipping Costs Must Be Covered by the Buyer in the Following Situations
Please refer to: https://us.anker.com/policies/refund-policy

This page is attached to the Anker warranty page, and Anker reserves the right of final interpretation for the content.

Product FAQs

Anker SOLIX F3800 Product FAQs

Q1: What should I do when using a solar charger to charge Anker SOLIX F3800?

A: The solar input supports an 11-60V solar charger with an XT-60 connector. If you use an 11-32V solar charger, the current supports 10A max. When you use a 32-60V solar charger, the current supports 25A max.

Q2: Why is the power station not working after it hasn't been used for a long time?

A: If the power station is stored at a low capacity for a long time, lithium batteries will self-consume power which may lead to a quick discharge. This leads to poor conductivity and a reduced battery lifespan, resulting in poor battery performance.

Q3: How should I store and maintain the power station?

A: To store your portable power station, make sure you have:
1. Turned off all outputs.
2. Store it in a cool and dry place.
3. Check the battery capacity each week. If it's below 30%, fully charge.
4. Charge the power station to 100% every 3 months.

Q4: In UPS mode, does the 240V ports work?

A: In UPS mode, only the three 120V ports labeled "UPS" are operational; the 240V ports do not function.

Q5: How do I charge my electric vehicle?

A: Double-press the 240V power switch to activate EV mode charging, then you can recharge your EV.

Customer Reviews

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Bobby B.

This power station (F3800) has been a lifesaver for our family. We primarily use it during power outages and it's able to power heavy appliances! We have our own 400W solar panels and plugging it into this generator is simple and quick. I primarily use the app to monitor the charging capcity and speed. Lately, we've brought it along on our RV trip and it has outlets for our EV and RV, HUGE BONUS for the trips. Worth the money spent.