Dundalk Leisurecraft Penguin Cold Therapy Chiller with Filter Kit

Dundalk Leisurecraft Penguin Cold Therapy Chiller with Filter Kit Product Specifications

Chiller Specs:

• 3/4HP High Efficiency Chiller
• 7,500 BTU/hr
• 56 dBA (fairly quiet)
• 110 – 120 Volts / 450 Watts / 3.9 Amps
• 17”W x 15”D x 13”H
• 49 Pounds
• Built in Pump
• 10' power cord with GFCI protection
• Rain Proof* (*disconnect chiller and drain completely when ambient temps are freezing or below to prevent damage to chiller)
• 1 Year Product Warranty
• Proudly made in the USA
  

Dundalk Leisurecraft Penguin Cold Therapy Chiller with Filter Kit Product Manual

Please make sure to read the following Order Change Policy and Drop Ship Policy BEFORE you submit the order. Feel free to reach out to us for support if you have any questions in regards to the Sauna order.

Order Change Policy

Drop Ship Policy

Residential Drop Ship Information

Please make sure to read the drop ship information and follow the instructions in order to receive your saunas. Feel free to reach out to us for support if you have any questions in regards to the Sauna order.

Dundalk LeisureCraft Responsibilities

1. Building and packing your sauna in a crate
2. Arranging for shipping to your home 

Trucking Company Responsibilities

1. Making an appointment to deliver your sauna
2. Delivering your sauna to the end of your driveway or curbside
   1. The trucking company is NOT responsible for unloading the sauna
   2. The trucking company is NOT going to back their truck into your driveway
   3. Most times the trucking company will deliver with an 18 wheel truck. i. Will this size truck fit on your road or neighborhood?
3. If the sauna crate is less than 92” (7 feet), the trucking company may have a lift gate on the back of the truck which can be used to assist getting the sauna off the truck.
4. If the sauna crate is more than 92”, there will not be a lift gate to unload the sauna crate and the customer needs to decide how they are going to get the crate off the truck.

Customer Responsibilities

1. Returning phone calls to the trucking company in a timely manner, to arrange delivery
2. Determining how the sauna is going to be unloaded from the truck
1. Crates will vary from 6 feet long to 14 feet long
2. The crate’s weight will vary from 800 pounds to 1600 pounds, depending on the size of the sauna
3. Customer is responsible for unloading the sauna crate from the truck
1. Suggested methods for unloading the truck
1. Use a forklift or other mechanical piece of equipment
1. When using a fork lift to pick up the crates, they must be picked up from the end of the crate and fork lift extensions are required.
2. Renting a tilt tow truck to pick up the sauna from the local terminal and have it delivered to your home
3. Have a crew of helpers able to either take the sauna off the truck or unload the crate while on the truck until the crate can be lifted off the truck
4. If the crate arrives damaged, you can accept the shipment, however, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading (BOL). Immediately, contact your dealer or Dundalk, so we can contact the shipper. 
   

1. Mark the Bill of Lading (BOL) with “(Crate arrived open/damaged- Possible Hidden Damage.”

Dundalk Leisurecraft  Penguin Product FAQs

What is the lowest temperature the Penguin chiller will reach?
This is by far the most common question, and it is by far the hardest to answer. There
is no blanket statement that answers this question.

Penguin Chillers’ lowest recommended operating temperature is 37° Fahrenheit.
Many customers still ask us if their unit can chill lower than 37° F. Our answer would
be yes it can however, we strongly recommend not continuously running your water
chiller lower than a set point of 37° F. On 5 gallons of water, we tested and reached
temperatures down to 36° F. Keep in mind that the temperature your chiller is
capable of reaching is completely dependent upon your chillers’ setup. Factors such
as your goal temperature, the amount of liquid you’re cooling and its heat load plus
the ambient conditions in which your chiller is being used are all variables that
contribute directly to the temperature your unit will be able to achieve.

Is there a tank or reservoir built into the chiller?
Penguin Chillers’ line of water chillers DO NOT contain built-in tanks or reservoirs.
The internal piping and exchanger holds less than 1/2 gallon of water.

How Loud is the Chiller when in use?
Penguin Chillers operate at a relatively quiet level of 56 dBA . Our general customer
feedback is, “the chiller runs much quieter than expected”.

Does the Chiller need to be ventilated?
Ventilation is required for proper heat transfer. A chiller cannot properly function if
placed in a small enclosed space such as a cabinet or closet. Remember, the chiller is
removing heat from the liquid being chilled and disbursing it out into the surrounding
air. When the excesses heat can no longer be disbursed out into the air, the chiller is
unable to provide any additional cooling. Proper ventilation also allows your chiller to
run less, which actually makes it operate more efficiently.

Why has the chiller stalled at a certain temperature?
Usually when this happens, your first thought is that the chiller isn’t working correctly. Most of the time that is actually not the case! So first we need to determine if it’s actually the chiller or something else that is causing your temperature issues. If your chiller is maintaining its set point and kicking off and on normally then it’s most likely not the chiller causing the issue. However, if the chiller is running constantly and still can not get down to your desired temperature, then it could be an issue with your chiller or set up. If this is the case you’ll want to contact our Penguin Chillers technical support team via email at support@penguinchillers.com.

Do Penguin Chillers function as heaters too?
Penguin Chillers DO NOT offer heating capabilities. Our chillers specialize in quiet efficient cooling because WE KNOW COLD!

Can my chiller be used outside?
Penguin Chillers can be used indoors and outdoors, except in freezing conditions.